FAQs

Do cupcakes need to be ordered in advance?

Walk-in customers are welcome to select up to one half dozen per flavor with a max of two dozen total assorted cupcakes from our daily selection (based on availability — excluding holidays). All desserts are first come/first serve at the counter, so we suggest calling ahead if you have particular flavors in mind that you would like to pick up. Quantities over two dozen require minimum 24-hour notice. Any special or custom orders require a minimum of 72-hours notice.

Do cakepops need to be ordered in advance?

Cupcakes101 strives to have cakepops available for in-store purchase.  However, due to the popularity we highly recommend ordering cakepops in advance. We require a minimum 72-hours notice to fill any cakepop orders.

Can cupcake and/or cakepop orders be placed by phone or email?

Absolutely! The preferred way to place an order is through our online ordering system. However, you can also contact us directly and we will be happy to assist you with placing an order over the phone.

Should cupcakes baked by Cupcakes 101 be stored in the refrigerator?

Cupcakes 101 specializes in old-fashioned baked from scratch cupcakes which are baked fresh in small batches throughout the day utilizing only the highest quality ingredients. Our baked-from-scratch cupcakes contain no preservatives and should be enjoyed on the day received. In order to maintain freshness, Cupcakes 101 highly recommends that their cupcakes be eaten the same day. If you plan on storing them overnight, tightly wrap the box in plastic wrap, or store in an air-tight container and leave at room temperature.

Unfortunately, Cupcakes101 will not be responsible for cupcakes not stored properly, or that have been stored in the refrigerator.

Does Cupcakes 101 offer mini and jumbo cupcakes?

Mini and jumbo cupcakes are offered by special order only!

We ask that mini-cupcakes be purchased in a minimum of two dozen of each flavor (no combinations).

Due to the size and cost of jumbo cupcakes, we require orders to be in a daily rotation flavor.

Does Cupcakes 101 make gluten-free, or vegan, cupcakes?

Cupcakes 101 offers a baker’s choice gluten-free flavor every Saturday. You can also place a custom order in increments of one dozen any day of the week.

Vegan cupcakes are not a standard offering at Cupcakes 101 at this time.

Does Cupcakes101 make low-fat, or sugar-free, cupcakes?

Cupcakes 101 does not offer low-fat or sugar-free cupcake flavors at this time. However, we are constantly adding new flavors to our menu. New flavors are announced on our website, Facebook and Instagram pages.

If you insist on being convinced that the cupcakes are low-fat, and have no calories, we will be more than happy to help you rationalize your reason to purchase some of our scrumptious cupcakes.

Are Cupcakes 101 cupcakes allergen-free?

Cupcakes 101 is NOT a nut-free, allergen-free kitchen.  Several of our flavors use peanuts or other nut products. We take every precaution to make sure areas and equipment are cleaned and sanitized, we recommend that customers with severe nut allergies not partake in our cupcakes or other handcrafted products.

Does Cupcakes 101 offer delivery?

Cupcakes 101 requires a minimum order of 1 dozen (12) cupcakes for delivery orders — unless ordering one of our gift packages.

Cupcakes 101 offers delivery to our local market and many areas of New Hampshire, northern Massachusetts and southern Maine. Outside a certain radius additional charges will apply.

24-hour notice is required on all deliveries, as well as a 24-hour cancellation policy.  Cupcakes 101 also requires a telephone number in order to contact the recipient regarding delivery.

Please contact Cupcakes 101 at 603.488.5962 for pricing, delivery options and availability.