Refunds/Exchanges
Due to the perishable nature of our products, we cannot offer a refund or exchange once your order has left the store.
Additional non-returnable items:
- Gift cards
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Need help?
Contact us at yummy@cupcakes101.net.